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Auditing Improves Effective Planning
by Chris Anderson
Speak of operations assessment, and we'll hear its significant
value. Speak of an audit, and we'll run for the nearest
emergency
exit. There's no difference between the two, yet that word audit
chills us. But is an audit really designed to help us or hurt
us?
Improve Effective Planning
Problems most often arise from poor planning. Sometimes we're
uncertain if we're tackling the correct issues and dealing with
them the right way. However, we can improve our assumptions
about
processes and performance with more effective auditing.
Keep Objective Records
The internal audit process is not intended to be a `gotcha'
game.
Rather, auditing helps management understand and validate the
planning element. By keeping an objective record of the process,
we can learn to swim first and avoid that sinking feeling later.
Improve with Internal Auditor Training
Les Cornelius, Quality Assurance Coordinator at Lee BioSolutions,
Inc., took a two-day IRCA Internal Auditor Skills Class for the
knowledge of getting improved results.
"I have to stay updated on new and improved ways to design,
assess and improve processes," said Cornelius. "The
checklists,
planning an audit, designing an audit program and conducting an
audit all are very helpful in preparation for the ISO
certification audit."
Make Better Decisions
By gathering objective evidence through observation, interviews
and samplings of records, management can make better decisions.
This will help:
Test organizational objectives and processes
Write factual audit reports that help improve the
effectiveness
of the management system
Suggest ways to verify the effectiveness of any corrective
action to achieve the objectives
Check for Quality
Auditing is the third phase of the Plan, Do, Check, Act process
approach check. It is also one of the 8 quality principles of
ISO, which allows managers to make better decisions based not on
subjective opinion but objective fact.
The audit process is a valuable step for improvement. Auditor
training will teach managers and executives how to improve the
effectiveness of their management system, which is essential for
ISO 9001 certification.
Audit to Help
To fully understand the requirements of ISO 9001 and to
facilitate audit teams, business professionals can also take a
five-day IRCA Lead Auditor course. After all, auditing is
designed to help us, not hurt us.
Chris Anderson has over 18 years of sales, marketing and
business
management experience producing the business process design,
software and systems engineering. He is also co-author of
policies and procedures manual products, producing the layout,
process design and implementation of the information to increase
performance. He is currently the Managing Director of Bizmanualz,
Inc.
Visit:
http://www.bizmanualz.com
===================================
BUSINESSMATE EZINE is published and edited by
Jess Guim, MCSE. |
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